Privacy Policy (POPIA Compliance)

Introduction

We are committed to protecting your personal information and ensuring that it is collected, used, and stored in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, or communicate with us.

Personal Information We Collect

We may collect the following personal information:
Full name and surname, contact details such as email address and phone number, physical or postal address, company or business information where applicable, website usage data including cookies, IP address and browser type, and any other information you voluntarily provide through forms or communication.

How We Collect Personal Information

Personal information is collected when you:
Personal information is collected when you complete contact, enquiry, or registration forms, subscribe to newsletters or services, communicate with us via email, phone, or online platforms, and when you browse our website through cookies and analytics tools.

Purpose of Collecting Personal Information

We collect and process personal information for the following purposes:
We collect and process personal information to provide and manage our products and services, respond to enquiries and communicate with you, process applications, requests, or transactions, improve our website and customer experience, and comply with legal and regulatory obligations.

Lawful Processing of Information

Personal information is processed lawfully and in a reasonable manner that does not infringe your privacy. We only collect information that is necessary for a specific, explicitly defined purpose.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your information may only be shared:
We do not sell, rent, or trade your personal information. Your information may only be shared with service providers who assist us in operating our website or services under confidentiality agreements, when required by law or regulatory authorities, or with your consent.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:
We take appropriate technical and organisational measures to protect your personal information against loss or damage, unauthorised access or processing, and unlawful disclosure.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights in Terms of POPIA

You have the right to:
You have the right to access your personal information, request correction or deletion of your information, object to the processing of your information, withdraw consent at any time where applicable, and lodge a complaint with the Information Regulator of South Africa.

Cookies

Our website may use cookies to enhance user experience. You may choose to disable cookies through your browser settings, although this may affect website functionality.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: info@dapenet.co.za
Phone: 031 940 9111

Last updated: [23/01/2026]